We are looking for a customer-oriented service representative.
Responsibilities
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
Age between 18 to 26 years
Job Types: Full-time, Fresher
Pay: ?15,212.98 - ?22,428.31 per month
Benefits:
• Health insurance
Schedule:
• Day shift
• Monday to Friday
Supplemental pay types:
• Performance bonus
• Yearly bonus
Education:
• Higher Secondary(12th Pass) (Required)
Language:
• English (Required)
• Hindi (Required)
Work Location: In person
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