Customer Service Representative Fresher

Year    DL, IN, India

Job Description

We are looking for a customer-oriented service representative.

Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents

Age between 18 to 26 years

Job Types: Full-time, Fresher

Pay: ?15,212.98 - ?22,428.31 per month

Benefits:

• Health insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Performance bonus
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Required)

Language:

• English (Required)
• Hindi (Required)

Work Location: In person

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Job Detail

  • Job Id
    JD3398096
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year