Job Description

We are professional, agile, professional and our goal is to At VTR Industries, we pride ourselves on providing a dynamic and innovative work environment that fosters growth, creativity, and teamwork. We offer competitive salaries and benefits, opportunities for advancement, and a supportive and collaborative culture that values diversity and inclusivity..

Our work environment includes:

• Growth opportunities
• Modern office setting

Customer Service Representative

Duties:

- Provide exceptional customer service and support to clients
- Handle incoming calls and inquiries from customers
- Assist customers with product information, pricing, and order processing
- Resolve customer complaints or issues in a professional and timely manner
- Maintain accurate customer records and update information as needed
- Collaborate with other departments to ensure customer satisfaction
- Follow up with customers to ensure their needs are met

Skills:

- Excellent communication skills, both verbal and written
- Strong sales and telemarketing abilities
- Proficient in using technology for sales purposes
- Ability to effectively communicate in English
- Experience in inside sales or technical sales is a plus
- Comfortable with outbound calling to generate leads and close sales
- Ability to quickly learn and navigate software systems
- Strong business development skills

If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team as a Customer Service Representative and be part of a dynamic and growing company.

Please note that only qualified candidates will be contacted for an interview.

Job Types: Full-time, Permanent

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Required)
• Malayalam (Required)
• Hindi (Required)

Work Location: In person

Application Deadline: 10/01/2025
Expected Start Date: 15/01/2025