Customer Service Representative
Job Description
We are seeking a skilled CRM Specialist with 1-4 years of experience to join our dynamic team. This is a full-time on-site role for a Customer Relationship Management Executive at Ruhe in New Delhi. The Executive will be responsible for managing customer relationships, ensuring customer satisfaction.
1.Attention to detail and a proactive approach to problem-solving. Experience with campaign management and customer segmentation.
2.Handle inbound and outbound calls, emails, and live chat from customers regarding products, services, and inquiries.
3.Maintain a deep understanding of the company's products and services to provide accurate information and solutions.
4.Ability to listen to customers and resolve issues efficiently while maintaining a calm and professional demeanor.
5.Strong time management and multitasking abilities to manage multiple inquiries at once.
6.Excellent verbal and written communication skills, with the ability to explain complex information in a clear and friendly manner.
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Schedule:
• Fixed shift
• Morning shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3524513
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDL, IN, India
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EducationNot mentioned
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ExperienceYear