Customer Service Representative
Job Description
We are looking for a dedicated Customer Service Representative to join our team. The ideal candidate will provide exceptional customer support, resolve inquiries, and ensure customer satisfaction.
Key Responsibilities:
• Respond to customer inquiries via phone, email, chat, and social media.
• Handle and resolve customer complaints, providing appropriate solutions.
• Maintain thorough product knowledge to assist customers effectively.
• Keep records of customer interactions and process accounts.
• Follow up with customers to ensure issue resolution and satisfaction.
• Collect and relay customer feedback for improvement.
• Collaborate with team members and other departments.
• Adhere to communication procedures, guidelines, and policies.
Job Type: Full-time
Pay: ?20,000.00 - ?36,524.31 per month
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3387226
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDL, IN, India
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EducationNot mentioned
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ExperienceYear