Customer Service Representative
Year Chandigarh, Chandigarh, India
Job Description
b'
International Voice Process ( US Voice Process ) Freshers - 1 + year Location: Chandigarh Key Responsibilities:
+91 9878166270
- Answering incoming calls from customers in a professional and courteous manner.
- Listening actively to customers and asking probing questions to fully understand their needs
- and concerns.
- Providing accurate and timely information to customers about products and services,
- pricing, and promotions, while actively seeking opportunities to upsell.
- Handling customer objections and concerns with empathy and professionalism, and working
- to address them to close the sale.
- Documenting all customer interactions and details of inquiries, issues, and sales in the
- company\'s CRM system.
- Maintaining a high level of knowledge about the company\'s products and services, as well as
- industry trends and best practices.
- verbal and written communication skills in English..
- Strong problem-solving skills and the ability to think on your feet..
- Food provided
- Monday to Friday
- Night shift
- US shift
- Bachelor\'s (Preferred)
- total work: 1 year (Preferred)
- English (Preferred)
- Night Shift (Preferred)
+91 9878166270
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Job Detail
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Job IdJD3304284
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChandigarh, Chandigarh, India
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EducationNot mentioned
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ExperienceYear