Customer Service Representative Bhubaneswar
Job Description
MAXIMUM BUDGET (Non-Negotiable):
Experienced
?21,000 CTC in hand 16 k
Fresher to 6 months 14 k in hand 19k CTC
____________
Location: Bhubaneswar
Shift Timing: 24/7 Rotational Shift
Female Window Shift Timing: 7 AM - 9 PM
Working Hours: 9 Hours
Working Days: 6 Days a Week
Cab: Not Applicable
Key Responsibilities:
Handle inbound and outbound calls, addressing customer queries and concerns.
Provide accurate information regarding products and services.
Maintain a high level of customer satisfaction through effective communication.
Document customer interactions and escalate issues as needed.
Collaborate with team members to achieve performance targets.
Requirements:
Minimum 6 months of relevant experience in a BPO environment (on-paper documents required).
Excellent verbal and written communication skills in English and/or local languages.
Strong problem-solving abilities and a customer-oriented mindset.
Ability to work in a fast-paced environment and handle multiple tasks.
Flexibility to work in rotational shifts, including weekends and holidays.
Job Type: Full-time
Pay: ?14,000.00 - ?21,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Rotational shift
Supplemental Pay:
• Performance bonus
Work Location: In person
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Job Detail
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Job IdJD3520919
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKhurda, OR, IN, India
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EducationNot mentioned
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ExperienceYear