Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, \xe2\x80\x9cVerint\xe2\x80\x9d. This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.Work Location: This is a On Site position and location is Bellandur. Compensation: up to 3.57 INR (ANNUAL CTC) Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI (part of TSI family of companies)?
Paid training
Team-oriented work environment
Growth opportunity
Generous Incentive opportunity
Comprehensive benefits package available: including medical insurance/ ESIC, paid time off and paid holidays!
Transport facility (Depends on policy and shift)
In This Role, You Will: All of our agents manage outbound/ inbound calls from customers regarding any of the following: Functional/operational:
Responsible for obtaining information regarding hazard insurance accounts managing outbound/ inbound calls to insurance agents.
Follow up phone call with a designated contact person at the insurance company.
Responsible for obtaining current insurance information and updating the system with the information provided by the insurance company.
Key Result Areas :
Make at least 95 calls a day.
Obtain a quality score of 98% or above.
Ideal Candidate Qualifications: Qualifications :
HSC/ bachelor\'s degree.
Ability to read, write and speak English fluently, clearly and with a neutral accent.
Good analytical skills, cognitive skills.
Good computer typing at the same time talking over the phone.