Customer Service Representative

Year    Bengaluru, Karnataka, India

Job Description

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Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, \xe2\x80\x9cVerint\xe2\x80\x9d. This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Work Location: This is a On Site position and location is Bellandur. Compensation: up to 3.57 INR (ANNUAL CTC) Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI (part of TSI family of companies)?
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Generous Incentive opportunity
  • Comprehensive benefits package available: including medical insurance/ ESIC, paid time off and paid holidays!
  • Transport facility (Depends on policy and shift)
In This Role, You Will: All of our agents manage outbound/ inbound calls from customers regarding any of the following: Functional/operational:
  • Responsible for obtaining information regarding hazard insurance accounts managing outbound/ inbound calls to insurance agents.
  • Follow up phone call with a designated contact person at the insurance company.
  • Responsible for obtaining current insurance information and updating the system with the information provided by the insurance company.
Key Result Areas :
  • Make at least 95 calls a day.
  • Obtain a quality score of 98% or above.
Ideal Candidate Qualifications: Qualifications :
  • HSC/ bachelor\'s degree.
  • Ability to read, write and speak English fluently, clearly and with a neutral accent.
  • Good analytical skills, cognitive skills.
  • Good computer typing at the same time talking over the phone.
Job Types: Full-time, Permanent, Fresher Pay: \xe2\x82\xb918,000.00 - \xe2\x82\xb923,000.00 per month Benefits:
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Provident Fund
Schedule:
  • Monday to Friday
  • Night shift
  • Weekend availability
Supplemental pay types:
  • Performance bonus
  • Shift allowance
Education:
  • Bachelor\'s (Preferred)
Experience:
  • total work: 1 year (Required)
Language:
  • English (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3308469
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year