Customer Service Representative
Year Bengaluru, Karnataka, India
Job Description
RESPONSIBILITIES: List the primary duties of the customer service agent in this section. Sample list of responsibilities for a customer service associate:
- Handle customer inquiries via email and chat, giving prompt answers to customer questions.
- Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
- Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
- Collaborate with internal stakeholders such as the product and payments team for faster resolutions.
- Identify and escalate customer requests to managers when there\xe2\x80\x99s a complex issue.
- Provident Fund
- Rotational shift
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
- Hindi (Preferred)
+91 9826042494
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Job Detail
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Job IdJD3201606
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear