Chat Customer Service Representative (Work from Office)Be the spark that brightens days and ignite your career. As a Chat Customer Service Representative working on site in Ahmedabad, Gujarat, youll be a part of bringing humanity to business.What Youll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, you\'ll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional oneYou\'ll report to Team Lead. Youll contribute to the success of the customer experience as well as the overall success of the team.During a Typical Day, Youll

• Answer incoming communications from customers
• Connect and resolve issues with customers using written communication only

What You Bring to the Role

• Freshers/Experience can apply
• Great written communication skills in English including grammar and spelling
• 10 + 3 years Diploma/HSC/Any Graduate can Apply
• Computer savvy
• Flexibility to work in a 24/7 environment

What You Can Expect

• Knowledgeable, encouraging, supporting and present leadership
• Diverse and community minded organization
• Career-growth and lots of learning opportunities for aspiring minds
• And yes...all the competitive compensation, performance bonus opportunities, and benefits you\'d expect and maybe a few that would pleasantly surprise you

A Bit More About Your RoleWell train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that cant be taught - a caring and supportive nature that will shine through as you help customers. Youll also have a chance to make great new friends within the community and grow your career in a dynamic, family-friendly atmosphere.You\'ll report to Team Lead. Youll contribute to the success of the customer experience as well as the overall success of the team.Salary: 26k to 35k CTC (Depends on Experience)BENEFITS:5 Days WorkingPF, Insurance, Gratuity Benefit,Cab Facility available for Night Shift ,Night Shift Allowance5 days Accommodation - Out-stationed candidatesNOTE : Need Immediate JoinersJob Types: Full-time, Permanent, FresherPay: \xe2\x82\xb926,000.00 - \xe2\x82\xb935,000.00 per monthEducation:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• English (Preferred)

Work Location: In person