Customer Service & Operations Analyst
Year Gurugram, Haryana, India
Job Description
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Customer Service & Operations, CustomerCustomer Service & Operations AnalystClosing date for applications: 22/06/2024
Gurugram, India
Permanent
Full Time #R-00228404
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in India and as such all normal working days must be carried out in India. Job description
Join us as a Customer Service & Operations Analyst
- Well look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs
- Youll be liaising with customers and businesses to accurately collect information in order to solve their queries
- Youll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis
- We're offering this role at senior analyst level
- Authorising and investigating all transactions to our KPIs
- Collecting and analysing the required information from the customers and businesses
- Reviewing processes which could be automated or enhanced to improve the customer and business experience
- An awareness of changes in trends, policies and regulations
- An understanding of our industry and its customers
- Experience of managing stakeholder relationships
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Job Detail
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Job IdJD3346117
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurugram, Haryana, India
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EducationNot mentioned
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ExperienceYear