Customer Service Officer
Job Description
Job Title : Customer Service Executive
Location : Madurai
Job Overview :
We are looking for a dedicated and enthusiastic Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, providing product/service information, and ensuring customer satisfaction. As the first point of contact, the Customer Service Executive will play a critical role in building positive relationships with customers and ensuring a smooth experience across all interactions.
Key Responsibilities :
• Customer Support
• Issue Resolution
• Product Knowledge
• Order Processing
• Feedback Handling
• Documentation & Reporting
• Follow-ups
• Service Improvement
• Customer Retention
• Collaboration
Key Qualifications :
• Education : Any Bachelor's degree.
• Experience : 0-1 & Fresher can also apply
• Skills :
• Strong communication and interpersonal skills, both written and verbal.
• Ability to remain calm and professional in stressful situations.
• Excellent problem-solving and troubleshooting skills.
• Strong attention to detail and organizational skills.
• Ability to work independently as well as part of a team.
Job Types: Full-time, Fresher
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Morning shift
Education:
• Bachelor's (Required)
Language:
• Tamil (Required)
Work Location: In person
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Job Detail
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Job IdJD3507095
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear