Job Description

• Serve as the main point of contact for clients, addressing inquiries, concerns, and requests promptly and professionally.
• Provide personalized assistance to clients throughout the buying, selling, or renting process, offering guidance and support at every step.
• Coordinate property viewings and assist clients in finding properties that meet their requirements.
• Facilitate communication between clients and real estate agents, ensuring all parties are kept informed and up-to-date.
• Maintain accurate records of client interactions and transactions using our CRM system.
• Collaborate with the sales and marketing teams to promote available properties and generate leads.
• Assist in the preparation of legal documents, contracts, and agreements as needed.
• Follow up with clients after transactions to ensure satisfaction and gather feedback for continuous improvement.
• Stay informed about market trends, property values, and industry regulations to provide knowledgeable assistance to clients.
• Handle any escalated issues or complaints with professionalism and a commitment to finding satisfactory resolutions.

Qualifications:

• Bachelor's degree in Business Administration, Real Estate, or a related field preferred.
• Previous experience in customer service, preferably in the real estate industry.
• Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Excellent organizational skills and attention to detail.
• Proficiency in MS Office Suite and CRM software.
• Knowledge of real estate laws, regulations, and procedures.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Professional demeanor and a positive attitude.
• Flexibility to work occasional evenings and weekends as needed.
• Real estate license or willingness to obtain one within [specify time frame] of employment.

We offer competitive compensation packages, opportunities for growth and advancement, and a supportive work environment where your contributions are valued and recognized. If you are passionate about real estate and dedicated to providing exceptional customer service, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person