Job Description

: Role Category Parameters Parameter Weight % Metro Urban SU Rural
CSO Service Quality Welcome calling and onboarding Customers (100% of NTB A/cs of the Branch) 10% NA NA NA NA
CSO Quantitative Parameters MoM CASA NTB (Nos) 7.5% 8 8 8 6
CSO Quantitative Parameters Incremental MoM CASA AMB Value (Through NTB Accounts) (Rs Lacs) 20% 4 4 3 2
CSO Quantitative Parameters LI + GI+ MF + Assets - Net Revenue in Rs lacs (Total Yearly Income) 7.5% 1.8 1.5 1.2 1
CSO Portfolio Management 3% MoM TRV Growth of Mapped Book 10% NA NA NA NA
CSO Portfolio Management Mapped Book Customer meetings Coverage 5% NA NA NA NA
CSO Portfolio Management Primary (30%), Active (60%) and PH of min 2 for 40% of Mapped Book 5% NA NA NA NA
CSO Compliance and Controls Audit Ratings: Branch Medium Risk or below
- Branch Medium Risk or below ,Follow the process as process and keep all the records available for checking
- Timely Revert and rectification of audit findings 20% NA NA NA NA
CSO Compliance and Controls Nil adverse Audit observations in Cash Txns/Branch daily operations/Daily Reporting 15% NA NA NA NA
100%

Equitas Small Finance Bank