We are looking for an experienced customer support agent with fluent (minimum B2, upper-intermediate) English for an expanding company in the field of online trading.
Our requirements:
- Can type fast and comfortably in English
- Respond to emails in a timely manner
- Excellent problem-solving skills
- Search information quickly and effectively using various tools/ platforms
- Strong organizational skills & great attention to detail
- Positive disposition
- Comfortable using multiple software at the same time
- Can learn new software quickly
Previous customer support experience is a must
If you have any of the below, we will consider it a plus:
Any previous experience using Slack and Zendesk/ Intercom
French/ Arabic / Spanish language knowledge
What we offer:
- Nice office in New-Delhi
- Long-term, secure job opportunity
- Young and supportive team to work with in an exciting field
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Benefits:
• Provident Fund
Supplemental Pay:
• Performance bonus
Education:
• Bachelor's (Preferred)
Experience:
• total work: 2 years (Preferred)
Work Location: In person
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