Customer Service
Job Description
Roles & Responsibilities- Good Command in telephonic Communication with Fluent English and a, customer service experience.- To look after the whole gamut of CRM function.- Acts as a single point of contact for clients right from design confirmation until handing over. - Handling Customer Interaction via e-mails, phone calls.- Maintaining the track sheet. Updating the project status on a regular basis- Implementation of the process laid down for dealing with customers, ensuring timely response to all their queries in a transparent manner.- Resolving customer complaints quickly and efficiently. Keeping customers updated on the project status.Education and Experience- The candidate should possess excellent verbal and written communication skills.- The ideal candidate should be ready to accept challenges and possess excellent interpersonal skills and the ability to multi-task.- Experience required Minimum 6month- Experience in Customer service handling Inbound calls- Good knowledge of basic computer applications- She must be well versed in Phone collections , retention and Escalation Handling.- Candidate having good communication in English and presentable personality is required:
- Languages to be known - Malayalam , Punjabi , Tulu , Kannada , Gujarati , Bengali
- Only Female Candidates required.
- Walk in interview -
- Date - 22nd Oct 2024 to 26th Oct 2024
- Landmark : Above Starbucks
Expertia AI Technologies
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Job Detail
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Job IdJD3492385
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Rs.27000 per month
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear