Customer Service Manager Support
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a Client Relations Manager, you will be responsible for delivery of departmental results through successful direction and management of team or staff. While in this role, you will ensure high levels of customer satisfaction by establishing and measuring group performance against quality and productivity guidelines.
We are seeking a highly skilled and experienced Oracle Integrations Support Manager for our SaaS Plus operations to lead our team in providing technical assistance and resolving issues related to Oracle integration products like OIC, VBCS, SOA, OSB and MFT. Your primary goal will be to ensure the smooth functioning and optimal performance of Oracle integration solutions within the organization. This will involve leading the team, coordinating with other stake holders, resolving escalated issues, and continuously improving support processes.
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Job Detail
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Job IdJD3088253
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIndia, India
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EducationNot mentioned
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ExperienceYear