Job Description

The Role Responsibilities BAU Transactions Pledge update Unpledge request Disbursal request Part Payment / Repayment updates Lien Marking and Release letters (Mutual Fund / Bonds, etc) Monthly and Quarterly Interest reset approval Static Data change request Interest reconciliation and Status of NACH Updating for interest Payment Customer Queries and Assistance One point contact for customer for any issues, clarification, service, etc Ledger / SOA request processing Drawdown eligibility Unpledge calculations Interest Calculation / Interest certificates and MIS publishing Team and Channel Assistance Portfolio eligibility Channel Pay-out mails, obtain bills, release pay-outs Managing Inventory zone wise for Letter Head, Application forms, Agreement, Notary, Franking, Stamp Paper procurement Payments - Interest and Margin Shortfall Margin Call - Sending reminder emails to the clients as well as RMs. RMs to take personal follow up with their respective clients. Interest Payment - Sending reminder emails to the clients as well as to the RMs. RMs to take personal follow up with their respective clients. Renewal Process, PDD, review Documents, etc Management Sending Renewal mails to clients and obtaining confirmation END Use certificates PDD follow up Follow up for URC Additionally, Co ordinating with Client office for Docs relating to KYC / CDD / Annual Review. Co ordinating with KYC / CDD Team for any further requirements for sign off. Co ordinating with client office for legal documentation / Notary, etc. Processes Need to have the complete understanding of the Business workflow, Digital, systems, reports, etc. Regulatory and Business Conduct Display exemplary conduct and live by the Group\'s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank\'s Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment]. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association. Our Ideal Candidate Graduate with 5 - 8 years of relevant working experience. Knowledge of and experience of handling, servicing and interacting with customer for BAU activities. Understanding of policies, systems, key sales and operational components of Security Based Lending products. Role Specific Technical Competencies MS Office Software handling About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you\'ll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website

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