Customer Service International Process

Year    MH, IN, India

Job Description

About us:

Shaadi.com, the world's largest online matchmaking site was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. Shaadi.com, the world's largest online matchmaking site was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world.



for a VIP International - Outbound Sales

Responsibilities:

• Making outbound calls to potential customers to promote and sell products or services.
• Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
• Provide appropriate solutions within the timeframes specified and follow up to ensure resolution.
• Provide users with information on how to maximize their experience on the site, including tips on profile optimization and effective communication.
• Provide information on subscription plans and assist users in upgrading their membership, including handling payment inquiries and issues.

Requirements:

• Minimum 6 months of experience in Telesales, Collections or Renewals.
• Night allowance is provided apart from salary and incentives.
• Candidates from B2C background are preferred.
• Excellent communication skills.
• Must be fluent in English.
• Must be comfortable working from the office.

Shift Timings: 12 AM - 9 AM (2 Rotational offs)

Job Location: Marwah Centre, 4th Floor, A & B Wing, Krishanlal Marwah Marg, Sakinaka Andheri East, Mumbai (Near Piknik hotel).

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?35,000.00 per month

Schedule:

• Night shift

Supplemental Pay:

• Performance bonus

Work Location: In person

Speak with the employer
+91 7827537422

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Job Detail

  • Job Id
    JD3570545
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year