Job Description

Job Title: Customer Service Associate

Salary: 18,000 - 29,000

Job Summary: Join our team as a Customer Service Associate, an entry-level position perfect for freshers. You'll play a key role in delivering exceptional service, resolving inquiries, and ensuring positive customer experiences.

Responsibilities:

• Customer Interaction:
• Address customer inquiries via phone, email, or chat with a friendly attitude.
• Resolve issues promptly and effectively.
• Problem Resolution:
• Investigate and resolve customer concerns, escalating when needed.
• Product Knowledge:
• Gain in-depth knowledge of our products and services.
• Documentation:
• Maintain accurate records using our CRM system.
• Communication:
• Communicate clearly and professionally with customers and team members.
• Team Collaboration:
• Collaborate with the team and attend training sessions.

Qualifications:

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Basic computer skills.

Call HR Zuber for interview: 9131968126

This role offers a great start for those eager to build a career in customer service.

Job Types: Full-time, Permanent, Fresher

Pay: ?18,000.00 - ?29,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Application Question(s):

• Are you open to relocating to Indore?

Language:

• English (Required)

Location:

• Vijay Nagar, Indore, Madhya Pradesh (Preferred)

Work Location: In person