Customer Service / Immediate / International Bpo / Voice Process / Top Mnc / Ban
Job Description
We are currently hiring for Customer Service Representatives for immediate joining. You will be a part of an international BPO, handling voice processes for a top multinational company in Bangalore. As a Customer Service Representative, your role will be to provide exceptional customer service to our clients and customers. You will be responsible for answering incoming calls, resolving customer inquiries, and providing general information. We are looking for individuals who are passionate about customer service and have excellent communication skills. Join our team and be a part of a dynamic and fast-paced work environment!Responsibilities
- Answering incoming calls and responding to customer inquiries
- Providing general information to customers
- Resolving customer complaints in a professional manner
- Escalating unresolved issues to the appropriate department
- Maintaining customer records by updating account information
- Upselling products and services
- Assisting with customer retention
- Previous customer service experience preferred
- Excellent communication skills
- Ability to handle customer inquiries in a professional and courteous manner
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Flexibility with working hours
- High school diploma or equivalent
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Job Detail
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Job IdJD3330288
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Rs.100000 - 400000 per year
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear