Job Description

Policybazaar.com is India's prominent online life insurance and general insurance aggregator. We are specialized in making comparative analysis of insurance products. The basis for the comparison is price, quality and key benefits. Blog: https://www.policybazaar.com/pblife Based on user inputs, various options in the desired insurance product are showcased to him/her. To facilitate the user understanding of the products, there are special segments like knowledge.policybazaar and ask.policybazaar. Under these segments, customer queries are answered and information about new insurance products and trends are shared with the users. Policybazaar.com has built strong relationships with all prominent public and private insurance companies across India. Our partners are from life insurance, health insurance, car insurance, travel insurance, corporate insurance and loan sectors. We pride our self in the relationship we share with our partners. We utilize these partnerships to: Streamline our knowledge and business operations Show prices directly from the insurers. Compare the policies with complete details Provide the facility of buying insurance onlineThe RoleYou will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

• Should be Confident & Dynamic.
• Excellent interpersonal and listenin g skills
• Good persuasion skill.
• Should be efficient in converting customer interest into sales.
• Good negotiation skills.
• Team Player
• Quick learner, creative and achiever.
• Passionate about work output

• SSC or higher education.
• Fresher or Experience
• Ability to communicate effectively Hindi& English language and other language is plus point.
• Basic computer skills.

• Leadership Role
• Attractive Salary & Benefits
• Opportunity to make a positive impact

Policybazaar.com