Customer Service Executive
Job Description
• Build and maintain relationships with internal and external customers.
• Monitor registration and admission standards followed by the team and submit reports as required
• Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.
• Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.
• Handling quality related documentation and implementation. Maintain criteria related to same & the related database.
• Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.
• Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.
• Updating new tie-ups as part of business relations.
• Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.
• Regular updates to be provided to the team members.
• Ensuring that the team is skilled, competent and motivated to perform its duties.
• Ensure adequate manpower at all counters
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?20,000.00 per month
Schedule:
• Day shift
Application Question(s):
• Willing to work on weekends
• Fluency in Communication
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Required)
• Customer service: 1 year (Required)
Language:
• English (Required)
• Tamil (Required)
Work Location: In person
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Job Detail
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Job IdJD3479670
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear