Customer Service Executive

Year    Pune, Maharashtra, India

Job Description

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Job Location: Pune (Work from Home) Working Time: 9.30 am to 6.30 pm (Mon-Sat). Experience: 1 to Max. 2 Year. Female Candidates Industry- Any / Medical / Healthcare / Hospitals. Functional Area- Patient Counselling / Patient Co-Ordination / Patient Communication / Patient Care / Patient Relation / Patient Associate. Responsibilities and Duties:
  • Answer incoming calls and respond to emails / chats, answer inquiries and solve queries.
  • To receive and deliver messages accurately and completely.
  • To guide and counsel patients according to their queries.
  • Maintain patient records confidential and secure
  • Understanding a patient\'s profile and resolving their queries to make them better understand the benefits of WeTother services
  • Advise patients about the service through structured discussions.
  • Being sensitive to a patient\'s needs and guiding them throughout their journey.
  • Coordinating with different departments and juggling multiple tasks to achieve the desired result.
  • Well versed in English Hindi and Marathi
Education: H.S.C., Any Graduate (Pref. Science). Skill: Communication, Job Type: Full-time Job Types: Full-time, Regular / Permanent, Fresher Salary: 98,000.00 - 915,000.00 per month Female candidates can apply Job Type: Full-time Salary: 910,000.00 - 915,000.00 per month Benefits:
  • Paid time off
  • Work from home
Schedule:
  • Day shift
  • Morning shift
Supplemental pay types:
  • Yearly bonus
Ability to commute/relocate:
  • Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
  • total work: 1 year (Preferred)
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+91-XXXXXXXXXX

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Job Detail

  • Job Id
    JD3047607
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year