Job Location: Pune (Work from Home) Working Time: 9.30 am to 6.30 pm (Mon-Sat). Experience: 1 to Max. 2 Year. Female Candidates Industry- Any / Medical / Healthcare / Hospitals. Functional Area- Patient Counselling / Patient Co-Ordination / Patient Communication / Patient Care / Patient Relation / Patient Associate. Responsibilities and Duties:
Answer incoming calls and respond to emails / chats, answer inquiries and solve queries.
To receive and deliver messages accurately and completely.
To guide and counsel patients according to their queries.
Maintain patient records confidential and secure
Understanding a patient\'s profile and resolving their queries to make them better understand the benefits of WeTother services
Advise patients about the service through structured discussions.
Being sensitive to a patient\'s needs and guiding them throughout their journey.
Coordinating with different departments and juggling multiple tasks to achieve the desired result.
Well versed in English Hindi and Marathi
Education: H.S.C., Any Graduate (Pref. Science). Skill: Communication, Job Type: Full-time Job Types: Full-time, Regular / Permanent, Fresher Salary: 98,000.00 - 915,000.00 per month Female candidates can apply Job Type: Full-time Salary: 910,000.00 - 915,000.00 per month Benefits:
Paid time off
Work from home
Schedule:
Day shift
Morning shift
Supplemental pay types:
Yearly bonus
Ability to commute/relocate:
Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)