Customer Service Executive

Year    Okhla, Delhi, Delhi, India

Job Description

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Customer service executive. *Customer Interaction:* Respond to inquiries via email, phone, and chat promptly. *Problem Resolution:* Address customer concerns and provide effective solutions. *Product Knowledge:* Understand AcadAlly\'s products to assist customers accurately. *Documentation:* Maintain detailed records of customer interactions. *Feedback Collection:* Gather customer feedback for product improvement. *Collaboration:* Coordinate with other teams to resolve issues Job Type: Full-time Pay: \xe2\x82\xb9400,000.00 - \xe2\x82\xb9500,000.00 per year Benefits:
  • Flexible schedule
  • Health insurance
Schedule:
  • Day shift
Application Question(s):
  • must have the edtech background.
Education:
  • Bachelor\'s (Preferred)
Experience:
  • total work: 2 years (Preferred)
  • Customer service: 2 years (Preferred)
Language:
  • English (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3325398
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Okhla, Delhi, Delhi, India
  • Education
    Not mentioned
  • Experience
    Year