Customer service executive.*Customer Interaction:* Respond to inquiries via email, phone, and chat promptly. *Problem Resolution:* Address customer concerns and provide effective solutions. *Product Knowledge:* Understand AcadAlly\'s products to assist customers accurately. *Documentation:* Maintain detailed records of customer interactions. *Feedback Collection:* Gather customer feedback for product improvement. *Collaboration:* Coordinate with other teams to resolve issues Job Type: Full-time Pay: \xe2\x82\xb9400,000.00 - \xe2\x82\xb9500,000.00 per year Benefits:
Flexible schedule
Health insurance
Schedule:
Day shift
Application Question(s):
must have the edtech background.
Education:
Bachelor\'s (Preferred)
Experience:
total work: 2 years (Preferred)
Customer service: 2 years (Preferred)
Language:
English (Preferred)
Work Location: In person
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