Customer Service Executive

Year New Town, Kolkata, West Bengal, India

Apply Now

ONLY FEMALE CANDIDATES CAN APPLY Responsibilities:

Manage inbound phone calls and mails of clients
Identify and assess customers\xe2\x80\x99 needs to achieve solution
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods
Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents

Skills Required:

Proven customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Job Types: Full-time, Permanent, Fresher Pay: \xe2\x82\xb910,000.00 - \xe2\x82\xb915,000.00 per month Benefits:

Schedule:

Education:

Language:

Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.