Customer Service Executive (Night Shift - Female Candidates)
Experience: 1-2 years
Skills Required:
• Exceptional written and verbal communication skills.
• Proficiency in conveying ideas clearly and effectively.
• Ability to articulate solutions with clarity and empathy.
Responsibilities:
• Addressing customer inquiries: Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance.
• Resolving customer issues: Handle complaints or concerns effectively, escalating when necessary, and ensuring timely resolution to maintain customer satisfaction.
• Maintaining records: Document customer interactions, transactions, and feedback accurately in the system to track issues and improve service quality
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Jadwal:
• Monday to Friday
• Night shift
• US shift
Tunjangan:
• Paid sick time
• Paid time off
Education:
• Bachelor's (Preferred)
Experience:
• Customer service: 1 year (Required)
Language:
• English (Required)
Work Location: In person
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