Job Description

Job description

Keypoints:

A full time, on site job. Should have great english speaking, typing and reading skills Should be comfortable using CRM software on computers Comfortable with speaking to customers on call Should have good problem solving skills to resolve customer queries and issues
Overview: We are looking for someone, sharp and good at solving problems. Great english skills is a must in order to communicate with customers. Talking skills in Hindi are also highly recommended. You will be part of our operations team, working closely with dispatch and logistics to ensure a smooth delivery on orders to our customers. We are an online e-commerce website offering fashion accessories to end customers. You will have to learn to use our CRM software to efficiently resolve customer queries. Additionally, you will need to understand operations processes from dispatch of orders to basic maintenance of the website. We have a young team of eager to learn members that you will be working with, giving you immense room to learn and grow.

Job Types: Full-time, Fresher

Pay: ?12,000.00 - ?21,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Schedule:

Day shift
Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Paid sick time
Schedule:

Day shift
Ability to commute/relocate:

Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

How many years of Customer support experience you have? Are you comfortable commuting to Goregaon East? We are willing to pay anywhere between Rs. 15000-25000 based on your experience for this role. Are you ok with the compensation mentioned?
Experience:

* total work: 1 year (Required)