• Respond to Inquiries: Address customer inquiries via phone, email, and live chat promptly and professionally.
• Resolve Complaints: Handle and resolve customer complaints efficiently, ensuring a positive outcome.
• Provide Information: Offer accurate information about products and services.
• Process Orders: Take or cancel orders and process applications and forms.
• Record Keeping: Maintain detailed records of customer interactions and transactions.
• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Strong ability to handle and resolve issues effectively.
• Empathy: Patience and empathy in dealing with customer concerns.
Job Types: Full-time, Permanent, Fresher
Pay: ?10,514.78 - ?33,385.27 per month
Schedule:
• Day shift
Education:
• Higher Secondary(12th Pass) (Required)
Language:
• Hindi (Required)
Work Location: In person
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