:
• Ability to effectively communicate his/her thoughts in a well-organized manner
• Excellent, live writing skills. Example: Ability to type a minimum of 22 words per minute with few grammatical errors in a back and forth conversation with a customer.
• Friendly and upbeat style
• Ability to handle difficult or irate customers effectively
• Ability to set expectations and deliver information in a positive and articulate way
• Investigates and takes action to meet customer's needs
• Solves routine problems effectively, gathering the information necessary from the customer
• Applies systematic approach to solving problems
• Professional and positive in interactions with others and is able to establish rapport quickly
• Treats others with courtesy and respect
oAble to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals
Job Type: Full-time
Pay: ?150,000.00 - ?250,000.00 per year
Schedule:
• Rotational shift
Education:
• Bachelor's (Preferred)
Language:
• English (Required)
Work Location: In person
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