Job Description

Job Title: Customer Service Executive - Insurance (Welcome Calling)

Location: Andheri Marol

Responsibilities:

• Conduct outbound welcome calls to potential customers regarding insurance products.
• Educate customers on insurance policies, benefits, and coverage options.
• Meet sales targets and achieve key performance indicators as outlined by the company.
• Maintain and update a comprehensive database of potential leads and customer interactions.
• Provide exceptional customer service by promptly addressing inquiries and resolving concerns.
• Collaborate effectively with the sales team to optimize overall team performance.
• Stay informed about industry trends and continuously expand knowledge of insurance products.
• Accurately document all sales activities and customer information in the CRM system.
• Ensure compliance with industry regulations and company policies at all times.
• Foster a positive and dynamic team environment.

Qualifications:

• Proven track record in telesales, preferably within the insurance sector.
• Excellent communication and persuasion abilities.
• Goal-driven mindset with a strong focus on achieving sales objectives.
• Familiarity with insurance products and terminology.
• Ability to thrive in a fast-paced, target-oriented environment.

Job Type: Full-time

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person