We are looking for a fresher or an experienced Customer Service Executive to join our team. The ideal candidate should have excellent interpersonal and communication skills, be capable of working independently, and have a proven track record of successfully meeting work quotas.
Responsibilities:
• Solve the queries of our clients through inbound calls.
• Maintain accurate records of all calls and customer interactions.
• Build and maintain positive customer relationships.
Qualifications:
• Excellent verbal and interpersonal communication skills.
• Proficiency in MS Word, Excel, email, and internet navigation.
• Strong organizational and multitasking abilities.
• Fluency in Hindi and English. Punjabi language skills are a plus.
• Proven sales track record preferred but not essential.
We welcome applications from both experienced and entry-level Customer Service Executive.
Job Types: Full-time, Fresher
Pay: ?17,000.00 - ?20,000.00 per month
Benefits:
• Commuter assistance
• Food provided
• Health insurance
• Paid sick time
• Paid time off
Schedule:
• Fixed shift
• Night shift
• US shift
• Weekend availability
• Weekend only
Supplemental Pay:
• Overtime pay
• Performance bonus
• Yearly bonus
Work Location: In person
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