Customer Service Executive
Job Description
• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and issues in a timely and professional manner
• Maintain accurate records of customer interactions and transactions
• Collaborate with other departments to ensure customer satisfaction
• Identify and escalate complex issues to senior management
• Provide product and service information to customers
• Process orders, returns, and exchanges
• Monitor customer feedback and suggest improvements to products and services
• Participate in team meetings and contribute to process improvement initiatives
Job Type: Full-time
Pay: ?13,500.00 - ?20,000.00 per month
Education:
• Bachelor's (Preferred)
Experience:
• total work: 2 years (Required)
• Customer service: 2 years (Required)
Language:
• English (Required)
• Hindi (Required)
Work Location: In person
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Job Detail
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Job IdJD3542383
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKL, IN, India
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EducationNot mentioned
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ExperienceYear