Customer Service Executive
Job Description
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Job Type: Full-time
Pay: ?15,000.00 - ?18,000.00 per month
Benefits:
• Provident Fund
Compensation package:
• Performance bonus
Shift:
• Day shift
Work setting:
• In-person
Education:
• Higher Secondary(12th Pass) (Required)
Language:
• English (Required)
• Hindi (Required)
Work Location: In person
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Job Detail
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Job IdJD3387445
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear