Job Description

:

We are seeking a dynamic and motivated individual to join our team as an Office Assistant & Sales Representative for our travel company. As an Office Assistant, you will play a pivotal role in the smooth functioning of our office operations, while also actively engaging in sales activities to promote our travel services and products.

Responsibilities:

• Office Administration:
• Provide administrative support to ensure efficient operation of the office.
• Assist in the preparation of reports, presentations, and other documents as needed.
• Handle incoming calls and other communications, directing them to the appropriate personnel.
• Maintain organized filing systems, both electronic and physical.
• Customer Service:
• Respond promptly and professionally to customer inquiries via phone, email, and in-person.
• Provide information about travel products, services, and pricing.
• Assist customers in making reservations, changes to existing bookings, and processing payments.
• Address and resolve customer complaints and issues in a timely manner.
• Actively promote and sell travel packages, tours, and other services to prospective clients.
• Identify opportunities to upsell or cross-sell additional products to customers.
• Follow up on leads and inquiries to convert them into bookings.
• Meet or exceed sales targets and goals set by management.
• Maintain accurate records of sales activities and customer interactions using our CRM system.
• Contribute ideas for marketing promotions, events, and advertising initiatives.
• Help maintain content on our website and social media channels, ensuring accuracy and relevance.

Requirements:

• Previous experience in an office administration or customer service role preferred.
• Proven track record in sales or a strong desire to learn and develop sales skills.
• Excellent communication and interpersonal skills.
• Proficiency in experience with CRM software preferred.
• Ability to multitask, prioritize, and manage time effectively.
• Knowledge of the travel industry and destinations is a plus.
• diploma or equivalent; additional qualifications in business administration or sales will be a plus.

Join our team for exciting journey in the travel industry, where every day brings new opportunities to help people explore the world!

Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 12 months

Pay: ?10,000.00 - ?15,000.00 per month

Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 12 months

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Commission pay
• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person

Expected Start Date: 01/01/2025