• Overseeing the customer service process.
• Manage large amounts of incoming phone calls.
• Identify and assess customers' needs to achieve satisfaction.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Manage Jewels Prime Software
• Job Type: Full-time
• Immediate Joiner
• Pay: Up to ?20,000.00 per month
Job Type: Full-time
Pay: Up to ?20,000.00 per month
Schedule:
• Day shift
Application Question(s):
• Are you immediate joiner ?
• Are you available for the onsite interview ?
Experience:
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
Work Location: In person
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