Customer Service Executive (cse)

Year    Mumbai, Maharashtra, India

Job Description


Position \xe2\x80\x93 Customer Service Executive As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values. Duties & Responsibilities Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions Replenishing retail shelves as per store requirement Managing store visual merchandising and managing customer billing and gift-wrapping Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations Maintaining a safe and healthy work environment Following the cleaning and hygiene guidelines set by the store Candidate Qualifications & Skill Requirements Candidate should ideally have 2- 3 years of experience in the similar profile Graduate in any stream. Hotel Management qualification/ course will be an added advantage. Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality Good written and verbal communication skills Ability to work well under pressure Flexible and works well with a team Ability to multitask Reporting Manager: Store Manager Job Type: Full-time Salary: 18,000.00 - 22,000.00 per month Benefits:

  • Health insurance
  • Provident Fund
Schedule:
  • Day shift
  • Rotational shift
Ability to commute/relocate:
  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Diploma (Preferred)
Experience:
  • total work: 2 years (Preferred)
  • Customer service: 2 years (Preferred)
Language:
  • English (Preferred)
  • Hindi (Preferred)
Speak with the employer
+91 8976775719

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Job Detail

  • Job Id
    JD3196970
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year