Customer Service Executive (cse)
Job Description
Key Responsibilities:
o Provide outstanding customer service in an inbound calling process.
o Manage customer queries and resolve issues effectively.
o Work collaboratively with team members and ensure client satisfaction.
o Handle calls and offer solutions in a professional and courteous manner.
o Meet the key performance indicators (KPIs) for customer service
Required Skills and Qualifications:
Mandatory: Graduation (Full-time or Part-time)
Communication Skills:
o Fluent in English & Hindi for CRT roles.
o Good interpersonal and communication skills.
Experience:
o Freshers and experienced candidates (0-5 years) are welcome to apply.
o Previous experience in customer service or sales is a plus.
Shift Timings:
o For Male Candidates: Rotational shifts (24/7).
o For Female Candidates: Day rotational shift (No shifts beyond 8:30 PM).
Work Schedule:
o 5 days a week.
o 2 rotational off-days.
Job Types: Full-time, Fresher
Pay: ?14,000.00 - ?30,000.00 per month
Schedule:
• Day shift
• Rotational shift
Education:
• Bachelor's (Required)
Work Location: In person
Speak with the employer
+91 8318110780
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Job Detail
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Job IdJD3570392
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear