Customer Service Executive Chat Support Non Voice
Year Kolkata, West Bengal, India
Job Description
Urgent Requirement Customer Service Chat Support Executive Non Voice Process Shift - Rotational Night Shifts and 5 Days working Fresher & Experience both can apply Key Responsibilities:
- Chat and Email coordination with customers
- Effective communication via mail/chat
- Assist digital team with online campaigns.
- Protecting brand image and reputation in the market.
- Provide real-time support
- Escalating to relevant team(s) internally and/or externally
- Good communication (verbal & written)
- Proficiency with MS Office particularly MS Excel
- Customer-centric attitude
- Maintain accurate records
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Job Detail
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Job IdJD3019344
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear