Customer Service Executive

Year    Bhilai, CT, IN, India

Job Description

Key Responsibilities:

Call on: 8144784504

• Guest Interaction:
• Greet and welcome guests with professionalism and warmth.
• Assist in check-ins/check-outs, ticketing, and reservations.
• Address inquiries and provide information about services, local attractions, and transportation.
• Customer Assistance:
• Handle customer complaints efficiently and escalate when necessary.
• Provide seamless assistance with luggage, room services, and airport-related queries.
• Support with boarding processes, if working at the airport.
• Coordination:
• Collaborate with other departments to ensure a smooth customer experience.
• Manage bookings, cancellations, and modifications.
• Documentation and Reporting:
• Maintain accurate records of customer interactions.
• Prepare daily activity reports.

Job Type: Full-time

Pay: ?250,000.00 - ?350,000.00 per year

Benefits:

• Leave encashment
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person

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Job Detail

  • Job Id
    JD3564477
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bhilai, CT, IN, India
  • Education
    Not mentioned
  • Experience
    Year