Minimum Qualifications Graduate (Any except Law Graduates) Freshers are eligible Fluent in English (Mandatory) Location- Ahmedabad Responsibilities Respond to customer queries and customers\' concern. Maintain a deep understanding of client processes and policies Reproduce customer issues and escalate to account officer Provide excellent customer service to our customers You should be responsible to exhibit a capacity for critical thinking and analysis. Responsible to showcase a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Preferred Qualifications Effective probing skills and analyzing / understanding skills Analytical skills with a customer-centric approach Excellent proficiency in English Role:Customer Service Salary: Not Disclosed by Recruiter Industry: KPO Department: Customer Success, Service & Operations Role Category:Customer Service Executive Employment Type:Full Time, Permanent Education UG:Any Graduated
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