Job Description

Service Engineer

Job Responsibilities:

• AMC Deals Management: Proactively engage with clients to close Annual Maintenance Contract (AMC) deals. Develop and implement strategies to increase AMC sales and ensure client satisfaction.
• Service Coordination: Attend to service complaints and calls promptly. Allocate tasks efficiently to the technician team, ensuring that all service requests are addressed within the stipulated time.
• Work Supervision: Oversee the work performed by technicians, ensuring that all maintenance and repair tasks are completed to the highest standards. Conduct follow-ups and quality checks to maintain service excellence.

Eligibility Criteria:

• Educational Qualification: Diploma in Mechanical or Electrical Engineering.
• Experience: Minimum of one year of experience in the HVAC field, with a proven track record in managing AMCs and service coordination.
• Skills: Excellent communication and negotiation skills, strong organizational abilities, and proficiency in using service management software and tools.

What to Expect:

• Professional Growth: Opportunities for career advancement through training and development programs tailored to enhance your technical and managerial skills.
• Dynamic Work Environment: Engage in a fast-paced and collaborative setting where your problem-solving skills and proactive approach will be highly valued.
• Competitive Compensation: Attractive salary package with performance-based incentives and benefits, reflecting your contributions to the company's success.

Salary: ?15,000.00 - ?20,000.00 per month

Join our team and play a crucial role in delivering top-notch HVAC services to our valued clients, ensuring their systems operate smoothly and efficiently year-round.

To Apply: Please send your resume to cooltechengineersindore@gmail.com. We look forward to meeting enthusiastic candidates ready to make a difference in our growing company.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

• Cell phone reimbursement

Day range:

• Monday to Friday
• Weekend availability

Shift:

• Day shift

Ability to commute/relocate:

• Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person