Job Description

We are aware that fraudulent job offers are circulating on social media. Perkinelmer does not engage in email interviews, does not requests fees payments and only communicates through our secured enterprise management system. Please note that legitimate emails will always come from a \'perkinelmer.com\' email address.What is Recruitment Fraud?Recruitment fraud is a sophisticated scam offering fake job opportunities to job seekers. This type of fraud is normally carried out through e-mails or social sites by an individual claiming to be from the company. These fraudsters often request recipients to complete employment forms requiring that you provide your personal identifying information. The scammer may even conduct an "interview" with the job seeker through a virtual conferencing platform and will often request that the job seeker make a payment as part of their fake recruiting process.How to identify Recruitment Fraud?Please note that PerkinElmer DOES NOT:

• Send job offers from free email providers such as Yahoo, Google, etc. Some scammers try to use email addresses that have PerkinElmer in the name, such as

, however, these are not legitimate emails. * Present job offers without an employment application, an interview and a discussion with the hiring manager.

• Request payments or any type of personal data, such as credit card information, from prospective candidates for employment.
• Authorize anyone to collect money or arrive at any monetary arrangement in return for a job at PerkinElmer.
• Require background screening on job applicants prior to being interviewed. All background screenings are conducted in accordance with applicable law and at appropriate times during the recruitment process, not prior to an interview.

What to do if you are approached?

• Do not send any money or provide any personal information.
• Please contact the FBI\xc3\xa2\xc2\x80\xc2\x99s Internet Crimes Complaint Center at this link to report the internet scam:

. The FBI\xc3\xa2\xc2\x80\xc2\x99s IC3 aggregates criminal events and conducts analyses to prosecute these crimes. CloseDon\'t ask what\'s next. Define it. Step up, stand out and make a Statement.KeywordsLocation Search JobsShareCustomer Service Engineer - FOODNew Delhi India Save for LaterResponsibilities Location New Delhi, DelhiIN Job ID REQ-053319\xc3\xaf\xc2\x82\xc2\xb7 The job holder should impact positively on the overall performance of theCustomer Service Department by planning and executing work in an effectiveand efficient manner, providing the highest levels of customer service supportand the best possible financial performance

• To fulfill aftersales needs of customers in the assigned territory
• \xc3\xaf\xc2\x82\xc2\xb7 To Maintain response time & downtime as per the SLA to assigned customers
• \xc3\xaf\xc2\x82\xc2\xb7 Accountable for instruments installation and Warranty service in the Field.
• \xc3\xaf\xc2\x82\xc2\xb7 Accountable for Billable service and promote the service contracts.
• \xc3\xaf\xc2\x82\xc2\xb7 Accountable for Accessories & generating lead for Consumables sales
• \xc3\xaf\xc2\x82\xc2\xb7 Develop and deliver a productivity strategy that contributes quarterly impacts to the business
• \xc3\xaf\xc2\x82\xc2\xb7 Deliver actionable data driven insights to explore new areas of operational excellence.
• \xc3\xaf\xc2\x82\xc2\xb7 Ensure all in-field activities are carried out safely complying with company
• environmental Health & Safety (EHS) guidelines and procedures
• \xc3\xaf\xc2\x82\xc2\xb7 Perform field service as advised by the Group Leader, carrying out repairs,
• maintenance and installation of instrumentation and there accessories.
• \xc3\xaf\xc2\x82\xc2\xb7 Provide highly visible customer support through the performance of on-site
• installation, troubleshooting, service, and repair of complex equipment and systems.
• \xc3\xaf\xc2\x82\xc2\xb7 Develop Junior Engineers on handling equipment\xc3\xa2\xc2\x80\xc2\x99s and customers
• \xc3\xaf\xc2\x82\xc2\xb7 Execute preventive maintenance calls as scheduled.
• \xc3\xaf\xc2\x82\xc2\xb7 Align personal working practices with the department\xc3\xa2\xc2\x80\xc2\x99s performance targets.
• Actively demonstrate compliance with all team targets.
• \xc3\xaf\xc2\x82\xc2\xb7 Maintain personal service spares issued and inventory records to the highest standard.
• \xc3\xaf\xc2\x82\xc2\xb7 Ensure all anomalies are quickly and effectively reported and resolved.
• \xc3\xaf\xc2\x82\xc2\xb7 Ensure that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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