: • Monitor all customer tickets (inquiries, requests & complaints) to meet the service level.
• Coordinate with other divisions to resolve customer complaints
• Record the customer complaint and prepare the complaint reports on daily basis.
• Prepare units before handover and serve customers during handover.
Requirements: • Minimum Diploma Degree in Civil Engineering/Management/Administration.
• Minimum 3 years of working experience in customer service/relation fields.
• Computer literate in Ms. Office with intermediate-level skills.
• Good communication skills.
• Excellent coordination skills.
• Willing to be placed in Kota Wisata.
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.