Job Description

Customer Service Coordinator (Kannada Language)

Preferred Language: Kannada, English

Industry Type : Kitchen Appliances Industry

Experience : Min. 2-5 Years

Salary : 2.4 -3 LPA CTC

Qualification : UG/Graduate/PG

Job Responsibilities:

• Manage and coordinate all aspects of service operations, including scheduling, dispatching, and customer service.
• Ensure timely and efficient delivery of services to customers.
• Communicate with customers to schedule appointments and provide updates on service status.
• Maintain accurate records of service requests, work orders, and customer interactions.
• Identify opportunities for process improvement and implement changes as needed.
• Resolving issues that arise concerning the delivery of our services.
• Answering phone calls and emails.
• Maintaining and tracking clients' service records.

Job Requirements:

• Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel.
• Excellent customer service and problem-solving skills.
• High quality organizational skills.
• The ability to work well under deadlines and to multitask.
• The ability to build relationships and coalitions within the community.
• Excellent verbal and written communication skills.
• Excellent critical thinking and problem-solving skills.

Interested candidate share resume on sarikathoke@blowhotindia.com

Job Types: Full-time, Permanent

Pay: ?240,000.00 - ?300,000.00 per year

Benefits:

• Provident Fund

Schedule:

• Day shift

Experience:

• total work: 3 years (Preferred)
• Customer service: 2 years (Preferred)

Work Location: In person