Job Description

Are you a friendly, customer-focused professional with a passion for solving problems and ensuring satisfaction? We're looking for an enthusiastic

Customer Service C

oordinator to join our team and be the first point of contact for our valued clients. This role is perfect for someone with excellent communication skills and a dedication to delivering exceptional service.

Key Responsibilities:

Assist Customers:

Address customer inquiries, provide information, and resolve issues promptly and professionally.

Build Relationships:

Foster positive relationships with customers by understanding their needs and delivering tailored solutions.

Manage Communication:

Handle incoming calls, emails, and messages efficiently while maintaining a polite and professional tone.

Update Records:

Maintain accurate customer records and track interactions using CRM tools.

Provide Feedback:

Gather customer feedback and share insights to improve services and processes.

Qualifications:

Strong communication and interpersonal skills. A proactive and solution-oriented approach to customer concerns. Ability to handle multiple tasks and prioritize effectively. Experience in customer service or a similar role is a plus. Familiarity with CRM systems and basic computer applications.

Why Join Us?

Be part of a supportive and dynamic team where your contributions make a difference. We offer opportunities for growth, training, and a rewarding work environment. If you're passionate about customer service, apply today and start building meaningful connections with our clients!

Job Type: Full-time

Pay: ?12,000.00 - ?30,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Overtime pay Performance bonus
Education:

Bachelor's (Preferred)
Language:

English (Preferred)
Work Location: In person