Customer Support: Respond to customer inquiries via phone, email, or in person, providing product/service information, troubleshooting issues, and ensuring timely resolutions.
Team Management: Coordinate and support customer service representatives, ensuring they adhere to company standards and provide quality service.
Issue Resolution: Handle escalated customer complaints, address problems, and work to resolve issues quickly and effectively.
Problem-solving and conflict resolution abilities.
Organizational and multitasking skills.
Job Types: Full-time, Permanent, Fresher
Pay: ?11,469.30 - ?31,519.06 per month
Schedule:
Day shift
Education:
Higher Secondary(12th Pass) (Required)
Language:
Hindi (Required)
Work Location: In person
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