Job Description

Description: Customer Service Associate

Location: Chennai

Salary Range: ?12,000 - ?13,000 per month

Benefits:

• Food and accommodation provided

Job Responsibilities:

• Respond to customer inquiries and resolve issues promptly via phone, email, or chat.
• Provide accurate information about products and services.
• Handle customer complaints with empathy and professionalism.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with team members to ensure seamless customer experience.

Requirements:

• Fluent in English (verbal and written).
• Previous customer service experience preferred but not required.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Willingness to work flexible hours, including weekends and holidays if required.

Additional Information:

• This position offers an opportunity to work in a dynamic team environment and grow within the company.
• Training will be provided to ensure familiarity with company products and procedures.

Job Types: Full-time, Fresher

Pay: ?12,000.00 - ?13,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Required)
• Hindi (Preferred)

Work Location: In person