Customer Service Associate
Job Description
As a Customer Service Executive, you will be the first point of contact for our customers, providing them with exceptional service and support. You will be responsible for resolving customer inquiries, processing orders, and ensuring a positive experience for every customer.
Key Responsibilities:
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information about products, services, and policies.
• Resolve customer complaints and issues effectively, escalating when necessary.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to enhance customer experience.
• Stay updated on product knowledge and industry trends.
• Participate in training and development programs to improve service skills.
Job Types: Full-time, Permanent, Fresher
Pay: ?17,000.00 - ?22,000.00 per month
Benefits:
• Health insurance
• Life insurance
• Provident Fund
Schedule:
• Day shift
• Fixed shift
• Monday to Friday
Supplemental Pay:
• Performance bonus
• Quarterly bonus
• Yearly bonus
Application Question(s):
• Are you located in Bengaluru?
Education:
• Bachelor's (Preferred)
Language:
• Malayalam (Preferred)
• Fluent English (Preferred)
• Tamil (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3484380
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear