Customer Service Associate

Year    HR, IN, India

Job Description

Experience Required: 0-1 Year
Location: Gurgaon (on-site)

Key Responsibilities:

• Handle customer inquiries and provide prompt, accurate, and courteous responses.
• Resolve customer complaints efficiently while maintaining a positive and professional attitude.
• Assist customers with product or service-related issues and provide appropriate solutions.
• Maintain records of customer interactions, feedback, and follow-up actions.
• Collaborate with team members to improve customer experience and satisfaction.

Skills Required:

• Excellent communication skills in Hindi and English (both verbal and written).
• Strong problem-solving and interpersonal skills.
• Ability to multitask and manage time effectively.

Qualifications:

• Graduate in any discipline. (Mandatory)

Additional Information:

• Freshers with strong communication skills are welcome to apply.
• A customer-oriented attitude and ability to work in a team environment will be highly valued.

We are looking for enthusiastic candidates eager to kickstart their careers in customer service. If you have a passion for helping others and excellent communication skills, we'd love to hear from you!

Job Type: Full-time

Pay: ?10,467.93 - ?15,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• total work: 1 year (Required)
• Customer service: 1 year (Preferred)

Language:

• English (Required)
• Hindi (Required)

Work Location: In person

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Job Detail

  • Job Id
    JD3531827
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year