Customer Service Associate

Year    Gurugram, Haryana, India

Job Description

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: Customer Service Associate (CSA) Location: Gurgaon, Haryana Position Overview:
We are seeking Customer Service Associates (CSAs) to join our team in Gurgaon. CSAs play a pivotal role in engaging with customers, generating footfall, and facilitating lead generation activities. Responsibilities:
  • Engage with customers in outbound activities to drive footfall and generate leads.
  • Deliver exceptional customer service to ensure customer satisfaction and loyalty.
  • Collaborate with team members to achieve sales targets and objectives.
  • Maintain accurate records of customer interactions and transactions.
  • Stay updated on product knowledge and promotions to effectively communicate with customers.
  • Contribute to a positive and collaborative work environment.
Requirements:
  • Proficiency in Hindi, English, and Telugu languages (No VETI Assessment required).
  • Graduates or undergraduates with relevant experience will be considered.
  • Minimum 6 months to 1 year of experience in sales or customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet targets.
  • Flexible to work 6 days a week, with a shift timing of 9 am to 6 pm.
Salary:
  • CTC: \xe2\x82\xb920,000 per month.
Interview Process:
  • HR Round: Virtual
  • Operations Round: In-office
  • Joining Formalities: In-office
  • Joining: In-office
Benefits:
  • Competitive salary package.
  • Opportunity for growth and advancement within the company.
  • Positive and supportive work culture.
Job Types: Full-time, Permanent Pay: \xe2\x82\xb918,000.00 - \xe2\x82\xb920,000.00 per month Schedule:
  • Day shift
  • Fixed shift
  • Morning shift
Work Location: In person

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Job Detail

  • Job Id
    JD3306922
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurugram, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year