: Customer Service Associate (CSA)Location: Gurgaon, Haryana Position Overview: We are seeking Customer Service Associates (CSAs) to join our team in Gurgaon. CSAs play a pivotal role in engaging with customers, generating footfall, and facilitating lead generation activities. Responsibilities:
Engage with customers in outbound activities to drive footfall and generate leads.
Deliver exceptional customer service to ensure customer satisfaction and loyalty.
Collaborate with team members to achieve sales targets and objectives.
Maintain accurate records of customer interactions and transactions.
Stay updated on product knowledge and promotions to effectively communicate with customers.
Contribute to a positive and collaborative work environment.
Requirements:
Proficiency in Hindi, English, and Telugu languages (No VETI Assessment required).
Graduates or undergraduates with relevant experience will be considered.
Minimum 6 months to 1 year of experience in sales or customer service.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and meet targets.
Flexible to work 6 days a week, with a shift timing of 9 am to 6 pm.
Salary:
CTC: \xe2\x82\xb920,000 per month.
Interview Process:
HR Round: Virtual
Operations Round: In-office
Joining Formalities: In-office
Joining: In-office
Benefits:
Competitive salary package.
Opportunity for growth and advancement within the company.